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Terms:Schools, Housing Authorities, and Government purchases may use purchase orders or credit cards. All others are subject to the following:
Pricing:Prices given by quotation only. Written quotations are valid for 30 days from day of quote. Items which have been placed on back order will be kept active unless otherwise notified. Shipment of these items will be made upon availability of same. Items on back order beyond the limit of the quotation will be sold at current list price at the time of shipment. Prices are subject to change without notice.
Ordering:E-Mail orders should include complete shipping information: i.e., customer name, correct billing and shipping address. Any item being ordered as shown in the catalogue should include part number and description. Where an item is not pictured it will be necessary to furnish a sample of the item required. In the event there is difficulty identifying an item we request you send a sample for identification. All samples must be tagged with complete names, addresses, phone numbers and quantities desired. Samples must be complete and identifiable. Samples will be returned with order.
Minimum Order:$10.00 Minimum Order. There will be a $5.00 handling charge for any order less than $10.00.
Return Merchandise:All returns must be made within thirty (30) days of your receipt of the merchandise. No returns will be accepted without authorization. There will be a 35% restocking charge applied on returned merchandise unless the error is the fault of Archway Enterprises.
Freight:Orders should indicate desired method of shipment (UPS, Fed-Ex, Common Carrier, bus, etc.) Orders shipped via common carrier will be freight collect unless otherwise arranged before hand. All UPS shipments will be sent pre-paid and added to invoice. All shipments are F.O.B. Huntsville, Alabama.
Finishes: Standard finishes as close as possible to the original will be supplied.